Q:- Can we mix different models and accessories together?
A:- You may mix different products or models in a single container but we would need to advise you on optimum loading and final capacity of your shipment.
Q:- How do I visit you and the factory?
A:- You are welcomed to visit us and our factory at your convenience. We can pick you up at airport or train station and bring you to our factory . Let us know your schedule in details so we can arrange everything for you. Normally you need 3 days for an adequate visit to our factory.
Q:- How can I become a dealer in my area?
A:- If you are qualified, you may apply for a dealership. We choose reliable partners for a long term business cooperation.
Q:- Can I get an exclusive right for your machines in some territories?
A:- It depends on which country you are in. We have exclusive agents at several countries at this time. Most countries you can sell freely.
Q:- After payment, how long will it take to get the machines we order?
A:- Normally 45-65 days after your payment ( 30 days for manufacturing, 15 - 35 days for sea shipment and delivery)
Q:- How to order the spare parts?
A:- Some machines will come with some free spare parts. We also advise you purchase some wearing parts with the machines together to stock for urgent replacement, we can send you recommended parts list.
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